Privacy Policy

Introduction

Welcome to https://denver-relationship-issues-therapy.denvermentalhealthcare.com (hereafter referred to as “Denver Relationship Issues Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://denver-relationship-issues-therapy.denvermentalhealthcare.com.
Mobile applications and software developed by us for user interaction.
Online services we offer, such as therapy sessions, counseling, and support groups.
Any other digital platforms or tools directly associated with our business operations.

Please note that this policy does not extend to third-party platforms or external links available on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Authorized User Access: When you use our applications and services as an authorized user, we collect and process your personal data to facilitate your experience.
Website Visitors: For those who explore our websites linked to this policy, we track user behavior through analytics tools to enhance site navigation and content delivery.
Communication: We may reach out to users via email, calls, or text messages/SMS for newsletters, promotional offers, or support purposes. Your consent is required for such communications.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your user account creation and management, such as usernames, passwords, email addresses, and profile preferences.
Payment Information: Data necessary for processing payments, such as credit/debit card numbers, billing addresses, and payment history.
Financial Information: Personal financial details required for accounting and service pricing purposes.
Purchase Information: Records of products or services purchased from us, including order history and transaction details.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to provide personalized services.
Location Data: Geographic information collected when you use our location-based services or consent to share your location.
Feedback and Reviews: Comments, suggestions, and reviews you choose to share with us to improve our services.
Social Media Information: If you connect our services to social media accounts, we may access certain personal data from those platforms (subject to their privacy policies).
Product Information: Details about the products or services you interact with, including preferences and usage patterns.

We acquire this data through direct user input, interactions with our systems, and automated technologies used to enhance user experience. Additionally, we may receive personal data from third parties who assist in our operations, always adhering to their privacy practices.

Cookies

Cookies are small text files stored on your browser by websites to remember certain preferences or actions. We utilize cookies for several reasons:

Strictly Necessary: These cookies enable core features and functionalities of our website and apps, ensuring a seamless user experience.
Preference: Cookies store user preferences, such as language settings and display choices, to personalize your interaction with us.
Analytics: We use analytics cookies to gather insights into how visitors interact with our sites, helping us improve content and performance.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected, which may include:

Providing services and support.
Maintaining user accounts.
Complying with legal obligations.
Protecting our legitimate business interests.

Once the purpose is fulfilled or as required by applicable laws, we delete or anonymize your personal data to prevent unauthorized access or use.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data:

Encryption: We employ encryption protocols for data in transit and at rest to protect sensitive information.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children. If you believe we have collected information from a minor, please contact us at the details provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to rectify or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under specific circumstances.
Restriction: The right to limit the processing of your personal data in certain situations.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination when you exercise any of your data protection rights.
Filing Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage users to review this page periodically for any updates.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: contact@denver-relationship-issues-therapy.denvermentalhealthcare.com
Postal Mail: [Our Physical Address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Denver Relationship Issues Therapy.